We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
Returns
- You have 30 days from the date of delivery to return your item.
- To be eligible for a return, the item must be unused, in its original condition, and with all tags or packaging intact.
- Certain items, like [list any exclusions, such as clearance items or personalized products], are non-returnable.
How to Return an Item
- Contact us at [your email] with your order number and reason for the return.
- We will provide you with return instructions and a return shipping address.
- Ship the item back to us within 14 days of receiving return instructions.
Refunds
- Once we receive your returned item, we’ll inspect it and notify you about the status of your refund.
- If your return is approved, we’ll issue a refund to your original payment method.
- Please note: shipping costs are non-refundable, and you’ll be responsible for return shipping fees unless the item is damaged or defective.
Exchanges
If you’d like to exchange an item, please follow the return process above and place a new order for the desired item.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order, and we will assist you with a return or exchange at no extra cost.
Thank you for shopping with us!